Microsoft Copilot for small business
Microsoft Copilot is the AI layer inside Word, Excel, Outlook and Teams. If your business already runs on Microsoft 365, it is the most natural fit. If not, the case is weaker.
When it makes sense
If your team uses Microsoft 365 daily and the friction of switching tools is real, Copilot pays for itself by sitting where the work already happens.
Documents
Copilot in Word can draft, rewrite and summarise documents. The output is competent, and the integration is the main draw.
Meetings
Copilot in Teams summarises calls and pulls actions. If your team uses Teams for everything, this is a clear win.
Copilot in Outlook drafts replies and summarises long threads. Useful for inbox-heavy roles.
When to skip it
If you mostly work in Google Workspace or other tools, a general assistant alongside your existing software will give you most of the value at a lower cost.
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